Helpful Tips

  • Before requesting email being sent it is recommended you add the email addresses to your ISP address book.
  • If you do not receive email, check your spam folder.
  • If you can still can not get into your back office, please contact CTFO support at (707) 449-4567.
  • If you have been locked out, changed usernames in the past, or are using one email address for more than one family account please contact support.

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